An AI receptionist your customers can't tell isn't human.
Vanua books appointments while you work and surfaces the leads you'd miss. Hand-built per business, quiet by design — you only pay when it answers real calls.
The leak
Every missed call is a customer
walking into your competitor's door.
Voicemail loses leads. Answering services take messages instead of booking appointments. Vanua picks up, sounds like you, and finishes the job — quietly, in the background.
How it works
From inquiry to live agent in 2–4 weeks.
We are not a self-serve platform. Each agent is built by hand. That's why we onboard slowly, and why our agents work.
- 01
You apply
A short form. We'll respond within 48 hours.
- 02
Onboarding call
30 minutes. We learn your business, services, hours, and customers.
- 03
We build your agent
Two to four weeks. We configure the voice, prompts, calendar integration, and escalation rules.
- 04
You test it
We give you a private number. You make sure it sounds right. We tune until you're happy.
- 05
It goes live
The agent answers your real phone. You only start paying from this moment.
Operator dashboard
Owners control what matters, not what doesn't.
Owners never touch a system prompt. They edit fields — voice, hours, services, greeting — and the agent recomposes itself. The daily check-in is one screen.
Today
Tuesday · April 30
A voice agent small businesses will actually use.
In plain English: the agent should disappear into your day — answer the phone, book the appointment, and only bother you when something genuinely needs a human decision.
Most voice agent platforms optimize for engagement: more responses, more features, longer transcripts. Vanua optimizes for the opposite. The agent surfaces only what requires the owner's attention.
Compositional configuration over open-ended prompting
PlainYou don't write prompts. You set parameters.
TechnicalOwners configure voice persona, greeting, services, hours, booking buffer, and off-hours behavior. Vanua's prompt layer composes a working agent from those parameters at call-time. This protects the system's reliability while preserving owner control over what matters: how the agent represents their business.
A second layer that assesses every call
PlainEvery call is reviewed in the background. You see decisions, not transcripts.
TechnicalAn evaluator runs alongside the conversational agent. It captures the caller's mood, identifies questions the agent could not answer, and flags missed opportunities. The owner sees a short summary, with unresolved items pulled to the top of the dashboard as decisions to make.
Pay only when the system replaces real labor
Plain$0 during onboarding. You pay when the agent answers a real call.
TechnicalThe conventional model charges a flat subscription from day one. Vanua charges nothing during onboarding. Pricing begins when the agent answers a real call, and the dashboard shows exactly how many calls were handled, how many minutes were saved, and how the cost compares to the alternative.
Owner inputs become surfaced outputs — without intervention at the runtime layer.
Prompt layer assembles a working agent at call-time from the owner's parameters.
Calls inform scores. Scores inform prompts. Updated prompts run on the next call.
per vertical
We built the evaluation layer ourselves.
In plain English: a second AI listens to every call your agent takes, scores how it went, and tells us where to make it better — so your agent gets sharper week after week without you lifting a finger.
Most platforms outsource this layer to third-party tools. Each layer adds a markup. Each layer constrains the roadmap to what those vendors prioritize. The customer pays for all of it. We don't.
The second agent
PlainA model that grades the call, not one that takes the call.
TechnicalA second model runs alongside the conversational agent. Its job is to assess: caller mood, topics covered, what was resolved, what wasn't, and where the conversational agent could have done better. Output is a structured summary the operator dashboard renders as actionable items.
Per-state, per-vertical scoring
PlainEach phase of a call gets its own score, tuned to your industry.
TechnicalThe evaluator scores greeting, discovery, scheduling, confirmation, and recovery separately, against a rubric tuned to the vertical. Scores aggregate across calls and surface drift: when scheduling drops below threshold for a vertical, the system proposes a prompt patch for that specific phase.
The cost discipline
PlainNo vendor markup on every call evaluated — savings show up in your bill.
TechnicalBuilding this layer ourselves means we are not paying a vendor's markup on every call. We can also tune the rubric to each customer's specific industry without filing a feature request with someone else's product team. Savings show up as lower per-minute pricing, not as marketing claims.
Built for businesses that live by their phone
Different industries, same problem: too many calls during the day, too many missed leads after hours.
The same platform handles all of them — configured by hand for each business during onboarding.
Music schools & instrument shops
LiveLessons, repair consultations, instrument inquiries.
Hair salons & barbershops
OnboardingAppointments, service questions, stylist preferences.
Auto repair & detailing
Service intake, estimates, scheduling around parts.
Insurance offices
New policy inquiries, claim status, callback scheduling.
Health & care homes
Family inquiries, intake screening, after-hours info.
Yoga & pilates studios
Class signups, package questions, instructor availability.
Small retail & mom-and-pop shops
Hours, stock checks, custom order intake.
Law firms & solo practitioners
Initial consultations, callback scheduling, basic intake.
Any small business with a phone
If your business lives on inbound calls and you're missing them, the agent fits.
Pricing discipline
You don't pay until it works.
No charge during onboarding. No charge while we tune your agent. No charge while you test it.
Pricing begins the moment your agent answers a real call — and the dashboard shows you, every day, how many calls came in, how many minutes were saved, and how that cost compares to your current alternative.
Onboarding is free
We learn your business, build the agent, and tune the voice — all before a dollar changes hands.
Pay only for real calls
A small monthly base plus a per-minute rate, charged only on calls actually handled.
Stop anytime in the first 60 days
If the system isn't earning its keep within 60 days of going live, you stop. No questions, no contracts.
We quote exact numbers during onboarding once we understand your call volume.
FAQ
Questions, answered.
Tell us about your business
Slower than a chatbot. You'll be talking to a person.
We respond within 48 hours. If we're a fit, we'll book a 30-minute onboarding call and start building your agent. No charge until it answers a real call.
- No credit card. No commitment.
- Hand-built per business — we onboard slowly on purpose.
- Stop within 60 days of going live if it isn't earning its keep.